Reviews

Dennis Stedham
Website review 10/31/2024

BES provides exceptional customer service. I've used them before and yesterday needed their services again for a recently installed ceiling fan. Sean was dispatched to my residence to handle the service issue. The issue was that the ceiling fan did not have power. Sean patiently read through the owners manual while trying to diagnosed the problem. The problem was quickly found. The power pack to the unit was not working. Sean did not have a spare power pack and he graciously went out and obtained the needed item. Upon his return the power pack was installed and the ceiling fan began operating as it was designed too. The service charges were more than reasonable and in fact slightly less than anticipated. Sean was provide great customer service, was friendly and knowledgeable, BES is a great company and I would not hesitate to call for their services in the future and will happily recommend their services. Thank you.

Jessica Salazar
Google review 10/2/2024

Same day I called they were available to come out and fix my electrical wiring they are fast and efficient.. I would recommend them again.

Reply from Business

Thank you so much for your kind words! We're thrilled to hear that our technician provided timely and professional service. At BES Electric and HVAC Services, we strive to ensure that every customer has a positive experience. If you ever need anything else, don't hesitate to reach out

Jeremiah Lewis
Google review 9/11/2024

Did excellent work at a great price. Would highly recommend

Reply from Business

We're truly grateful for your review of our HVAC/ Electrical services. Achieving excellence is our goal, and your feedback is invaluable in our quest for five-star service. Thank you for your support and kind words. BES Electric And HVAC Services Sean Hopson

paula deets
Google review 7/17/2024

Reply from Business

We're truly grateful for your review of our HVAC/ Electrical services. Achieving excellence is our goal, and your feedback is invaluable in our quest for five-star service. Thank you for your support and kind words. BES Electric And HVAC Services Sean Hopson

Lynn Borucki
Google review 6/24/2024

Sean from BES Electrical was timely and knew exactly what was wrong when he got here. They were 4th company I called that said 24/7. And. They really meant it (was weekend). Definitely use again. Knowledgeable. Reliable. Friendly.

Reply from Business

Thank you so much for your kind words BES Electric and HVAC Services! We truly appreciate your recommendation.

Loriann McLay
Google review 6/19/2024

Prompt and professional. They completed all work accurately and quickly. Pricing was very competitive and they even repaired a safety related issue I was unaware of. I would highly recommend!

Reply from Business

Thank you so much for your kind words BES Electric and HVAC.Services! We truly appreciate your recommendation.

Ellen Moore
Google review 5/28/2024

Two appt cancellations and a no show today. No call either. Unprofessional.

Reply from Business

I am sorry about the appointment we had a family in Payton with a 2 year that lost power to there house we had 3 guys working to restore power until 7pm last night. We could not leave family with out power.

Zack Dreyer
Google review 5/27/2024

Excellent service, fixed the issue same day.

Douglas Anderson
Google review 5/22/2024

Had problems with a 6 month old Bryant furnace and tried calling the original installer (Summit HVAC) no answer. Tried calling for 2-3 days and always got a busy signal. By a stroke of luck I contacted BES. Guy came out and did a great job. Determined it was a failed ignition control circuit board. Since BES was not (unfortunately) the original installer, I was required to pay the associated labor charges. BES is an authorized Bryant dealer so the installer (new guy from down south) was able to get the parts covered under the factory warranty...and it was north of $1,000. Our home has the original A/C unit and I will most definitely be going with BES for that replacement.

Jeff Hague
Google review 5/13/2024

Great service! Kept in touch and let me know everything that needed to be done. Very thorough. Great customer service. Nick was very good at his job. Thank you!

Reply from Business

We're truly grateful for your review of our HVAC/ Electrical services. Achieving excellence is our goal, and your feedback is invaluable in our quest for five-star service. Thank you for your support and kind words. BES Electric And HVAC Services Sean Hopson

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